Some of the reasons doctors are frustrated with their in-house or outsourced billing are due to billing staff inexperience or negligence and turnover. This can cause claims to be submitted incorrectly or some claims not submitted at all, rejected claims, denied claims, coding errors, lack of follow-up and not billing patients regularly for deductibles and co-insurance or copay. This can cause loss in money, less productivity and low revenue. As provider-owned billing service, we know healthcare issues and resolutions because we work in it every day. We face the challenges as you do, but we’ve developed a strategic system to overcome with our various issues.